Guidelines To Follow When Dealing With Computer Problems

Are computer errors, such as the “dlcctime.dll missing entry” error making you loose sleep?

If your Windows screen is constantly splashing random errors, then it is about time you took matters into your own hands. As this article shows, dealing with common computer problems is not rocket science – all you need is some knowledge and a few of the right tools.

We have divided this article in two parts – first we take a look at how to resolve common computer errors and in the second part we take a look on how to fix one not-so-common but very dangerous au_.exe error.

Steps to resolve common computer problems

Step #1 - Secure your computer from malware

Recurring errors on your computer could be a sign of malware infection

Malicious programs, such as virus, trojans, rootkits, and spyware if present on your computer can cause all kinds of trouble, including slow computer performance and recurring errors.

The first step of dealing with computer problems is to ensure your computer is protected from malware. Run a malware scan on your entire computer using advanced protective software and remove any found threats.

Furthermore, to ensure your computer does not get re-infected, keep your antimalware software up-to-date with the latest malware definitions, and schedule regular malware scans.

Step #2 – Uninstall and reinstall the application that is generating errors

If you are receiving persistent errors when you try to run a particular application, chances are that one or more application files are corrupt or missing. To resolve this issue, simply uninstall the application using the built-in Add or Remove programs utility and then reinstall it.

Step #3 – Install the latest Window updates, software, and driver updates

Outdated files not only cause various errors, but also contribute to poor performance of your computer. That is why, it is recommended that you keep your Windows files, software, and driver files up-to-date.

Step #4 – Perform a System Restore

If the above steps do not yield the desired results, roll-back your computer to a previous date before errors started occurring. Windows computers come with a useful built-in utility called System Restore that allows you to restore your computer to a previous date and time.

To perform a system restore in Windows XP, perform the following steps:

1. Click Start, point to All Programs, point to Accessories, point to System Tools, and click System Restore.
2. Select Restore my computer to an earlier time option and click Next.
3. In the next screen, select the date and time you want your computer to be restored to and click Next twice.

How to resolve the au_.exe error?

Au_.exe is a malicious file that is a part of the rouge security software called Antivermins. Au_.exe process is responsible for displaying fake error messages to trick users into buying the full version of the rogue security program.

Typically, the au_.exe error occurs when you restart your computer after performing a malware scan. Often, genuine security programs are able to successfully remove au_.exe and its associated malware program, however they may fail to remove all the registry entries related to this file.

To resolve the au_.exe error, perform a thorough registry scan using a robust Windows registry cleaner tool to remove any entries related to au_.exe file that may be still present in your system registry.